Cursor IDE support hallucinates lockout policy, causes user cancellations 823 by scaredpelican | 289 comments on Hacker News. Earlier today Cursor, the magical AI-powered IDE started kicking users off when they logged in from multiple machines. Like,you’d be working on your desktop, switch to your laptop, and all of a sudden you're forcibly logged out. No warning, no notification, just gone. Naturally, people thought this was a new policy. So they asked support. And here’s where it gets batshit: Cursor has a support email, so users emailed them to find out. The support peson told everyone this was “expected behavior” under their new login policy. One problem. There was no support team, it was an AI designed to 'mimic human responses' That answer, totally made up by the bot, spread like wildfire. Users assumed it was real (because why wouldn’t they? It's their own support system lol), and within hours the community was in revolt. Dozens of users publicly canceled thei...